684: How to Raise Your First Round of Funding with Healthcare API, Redox Founder Niko Skievaski

Published: June 8, 2017, 9 a.m.

Niko Skievaski. He\u2019s the co-founder of Redox, a modern API for healthcare. He also used to do some work at Epic.

Famous Five:

  • Favorite Book? \u2013 Moments of Magic
  • What CEO do you follow? \u2013 Judith Faulkner
  • Favorite online tool? \u2014 Calendly
  • How many hours of sleep do you get?\u2014 6
  • If you could let your 20-year old self, know one thing, what would it be? \u2013 Niko would have asked himself to start something rather than working in a big bank

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Time Stamped Show Notes:

  • 00:40 \u2013 Nathan introduces Niko to the show
  • 00:59 \u2013 Redox connects applications to software developers
  • 01:04 \u2013 Redox\u2019s business model is licensing connections to various healthcare systems
  • 01:25 \u2013 Niko deals with healthcare because he believes it is important
  • 01:33 \u2013 Niko has also talked to developers that made an impact on patients\u2019 lives
  • 01:46 \u2013 \u201cFrom our perspective, we really see a technology innovation healthcare something that is absolutely needed\u201d
  • 02:20 \u2013 Redox charges software developers and software developers charge the healthcare system
    • 02:38 \u2013 Redox initially becomes a sub-contractor of software vendors
  • 03:21 \u2013 Redox charges per the number of connections a developer has in the healthcare system which is a monthly model
    • 03:48 \u2013 Depending on the interface, the charge changes a bit
    • 03:52 \u2013 It is a SaaS model
  • 04:08 \u2013 Most developers connect to 1-3 healthcare systems
    • 04:15 \u2013 Each connection system is around a thousand dollars
  • 04:25 \u2013 Redox was founded in 2014
  • 04:34 \u2013 Niko was in the corporate world and was working at Wells Fargo
    • 04:46 \u2013 Niko went to Epic to get his hands on data because he studied Economics and wanted to understand what he could do to improve the healthcare data
    • 05:07 \u2013 When Niko got to Epic, they didn\u2019t actually have the data
    • 05:17 \u2013 Niko learned a lot from Epic about the provider workflow
  • 05:29 \u2013 Since healthcare is digitized, the challenge is how to get the data out of the cloud to software developers
  • 05:43 \u2013 Niko\u2019s CTO and co-founder, James, was helping startups hook up with various healthcare systems
  • 05:59 \u2013 The idea of Redox is to make an engine that can scale across multiple health systems
  • 06:16 \u2013 Redox was bootstrapped and has raised capital
  • 06:30 \u2013 Niko and his co-founder have started different companies until they decided to do Redox
    • 06:50 \u2013 They brought in another co-founder to round up Redox
  • 07:00 \u2013 Niko and his co-founders worked in a co-working space and saved some money from their consulting gigs
  • 07:21 \u2013 Redox raised a small seed round of $350K in 2014, then they hired some developers
  • 07:40 \u2013 The co-founders were only getting $35K each when they were starting
    • 08:05 \u2013 They made sacrifices in order to start Redox
    • 08:51 \u2013 They have to convince themselves that if things don\u2019t work, they just have to get a job
  • 09:11 \u2013 Entrepreneurs can easily get a job
  • 09:30 \u2013 Redox has raised a couple of rounds
  • 09:40 \u2013 The first application they had can determine the amount of blood loss by taking a picture
  • 10:06 \u2013 It took Redox 10 months to get live with their first customer
  • 10:17 \u2013 Redox raised their round A early
  • 10:29 \u2013 The developer community was really excited and was supportive of Redox
  • 10:52 \u2013 Redox was getting 1K MRR from their first customer
  • 11:00 \u2013 The first round was a priced round
  • 11:11 \u2013 You can raise based on your traction or based on potential
    • 11:28 \u2013 Redox was based on potential
  • 11:38 \u2013 Redox\u2019s pitch to their investors
    • 11:40 \u2013 Digital health is one of the fastest growing spaces for venture capital
    • 11:44 \u2013 There are too many companies trying to start something innovative in the healthcare space
    • 11:47 \u2013 The common problem that they have is sharing data with the legacy system
    • 12:10 \u2013 Redox really has a great team
    • 12:30 \u2013 It\u2019s not about the MRR, it\u2019s about the potential of working with the army of software developers who are innovating in this space
    • 12:53 \u2013 Redox\u2019s marketing strategy is getting the developers first, then the developers will drag Redox to the healthcare system
  • 13:10 \u2013 Valuation
  • 13:24 \u2013 Redox has closed another $9M with their series B round in January
  • 13:40 \u2013 Total amount raised is $14M
  • 13:48 \u2013 The new additional investor is Intermountain Healthcare System
  • 14:20 \u2013 Redox currently has 100 healthcare systems across USA
  • 15:13 \u2013 Redox has around $400K MRR
  • 15:45 \u2013 Customer churn
  • 16:13 \u2013 CAC
  • 16:44 \u2013 Team size is 35 who are mostly developers
  • 16:59 \u2013 Redox is a developer platform
    • 17:06 \u2013 Most are based in Wisconsin and some are based around USA
  • 17:46 \u2013 Niko won\u2019t sell Redox even if they already had an acquisition offer before
    • 18:08 \u2013 Niko didn\u2019t think that the company acquiring Redox would be able to solve the problem as fast as Niko and the team
  • 18:32 \u2013 Niko will accept an acquisition offer only if the company will be able to do it faster than Niko and the team
  • 19:50 \u2013 The Famous Five

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3 Key Points:

  1. The continuous innovation in the healthcare space needs a data source that is stable.
  2. Stick with your principles and be focused on where you want the company to go.
  3. Raising capital can be based on your traction or the potential of your business.

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Resources Mentioned:

  • The Top Inbox \u2013 The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens, and follow-up with email sequences
  • Hotjar \u2013 Gives Nathan a recording of what is happening on a website or where are people clicking and scrolling on the website
  • Organifi \u2013 The juice was Nathan\u2019s life saver during his trip in Southeast Asia
  • Klipfolio \u2013 Track your business performance across all departments for FREE
  • Acuity Scheduling \u2013 Nathan uses Acuity to schedule his podcast interviews and appointments
  • Host Gator\u2013 The site Nathan uses to buy his domain names and hosting for the cheapest price possible
  • Audible\u2013 Nathan uses Audible when he\u2019s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books
  • Freshbooks \u2013 Nathan doesn\u2019t waste time so he uses Freshbooks to send out invoices and collect his money. Get your free month NOW

Show Notes provided by Mallard Creatives