Max Israel is Founder & CEO of Customerville (https://www.customerville.com/)
\U0001f552 Time Stamped Show Notes:
00:00 \u2013 Nathan's introduction to today's show
0:30 \u2013 Why Max founded the company 15 years ago to scratch his own itch
1:30 \u2013 How he grew the business without venture capital
2:20 \u2013 Why they made the decision to pivot eight years ago
3:05 \u2013 How the average customer pays them $250k annually
4:05 \u2013 Why they decided to maintain bootstrapped
4:30 \u2013 How they funded the business with a small retail chain
5:30 \u2013 Why they serve more than 50 customers globally
6:00 \u2013 How they are doing around $1M in MRR right now
7:30 \u2013 Why they are growing 50%+ year over year
8:50 \u2013 How they've kept gross logo churn below 10% annually
10:00 \u2013 Why they are focusing on driving expansion revenue with new features going forward
10:15 \u2013 How their team has grown to around 40 full-time employees
10:45 \u2013 Why they spent up to $400k on Google AdWords in the past
12:10 \u2013 How they are evaluating new plans for growing their sales team
13:00 \u2013 Why they aren't in acquisition talks right now
14:00 \u2013 The Famous Five