In Northland, some people waited more than seven hours to get Covid-19 tests on Monday, describing the process as "chaos". A woman in Northland has contracted Covid-19 after testing negative twice during her stay at managed isolation facility, the Pullman Hotel. Thousands of people turned up to testing stations across the region, with additional stations in Helensville and Mangawhai to keep up with demand. As one Whangārei testing station reached capacity, staff sent people to another swabbing centre across town, only for them to sit in cars for hours with no word on when they would be seen. It has prompted calls for better communication and resourcing for the north, where tensions are running high. It has been confirmed that the woman has the more infectious South African strain, which is an exact match to another returnee who was on the same floor of the Pullman Hotel as her. Health authorities are scouring CCTV footage to determine how Covid-19 was passed between two returnees in managed isolation. Checkpoint reporter Nita Blake-Persen and cameraman Nick Monro are in Whangārei and filed this report.