RIMS President Jennifer Santiago: R.E.A.D.Y. for 2023
Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.
\xa0
March is International Women\u2019s History Month and March 8th is International Women\u2019s Day. It\u2019s the perfect time for the RIMScast debut of Jennifer Santiago! Jennifer is the Director for Risk Management and Safety at Wakefern Food Corp., the largest retailer-owned cooperative in the United States. Jennifer has served in RIMS for years, is a RIMS-CRMP holder, and is one of the most visible, vocal, and fun ambassadors at events like RISKWORLD 2023, where we will see her on stage!
\xa0
In this interview, Jennifer shares her background, what excites her in risk management, and her passion for DE&I and ESB. She says that the risk management industry has been extremely homogenous for decades, which is too long! Tune in for today\u2019s informative and exciting conversation!
\xa0
Key Takeaways:
[:01] About the RIMS Membership.
[:14] Registration for RISKWORLD 2023 is now open!
[:26] About RIMScast.
[:38] About today\u2019s episode.
[:47] All about upcoming RIMS webinars, workshops, events, and more!
[1:53] March is International Women\u2019s History Month.
[2:07] About today\u2019s episode with Jennifer Santiago.
[2:43] Justin welcomes RIMS 2023 President Jennifer Santiago to the podcast!
[3:11] Jennifer tells how she feels as President of RIMS, after years of involvement.
[3:36] How RIMS advances the risk management profession and individuals.
[4:44] How Jennifer moved her career in risk management through RIMS.
[5:23] Jennifer shares the 2023 RIMS theme of personal and organizational resilience. [6:30] The risk profession can lean on RIMS to get R.E.A.D.Y. for what is next.
R \u2014 Reconnecting and strengthening the bonds of the risk community.
E \u2014 Education as a critical path to personal and professional development.
A \u2014 Advocating for the profession around critical legislation.
D \u2014 DE&I, the foundation from which everything else stems.
Y \u2014 YOU, what RIMS can do for you as an individual RIMS professional.
[7:46] Why Jennifer is \u201clong\u201d on the risk management profession and CRO roles.
[8:31] Jennifer\u2019s passion for DE&I. Why risk professionals should use DE&I. The industry has been extremely homogenous for decades. It\u2019s not acceptable any longer.
[10:52] Meaningful things executives can do, such as forming Employee Resource Groups (ERGs) and having DE&I Officers, to support DE&I in their organizations.
[13:01] What challenges are there for women to break into the pipeline and reach professional success? There should be no more one-size-fits-all stereotypes.
[15:22] Does Jennifer golf? Where are the deals being made now?
[16:08] RIMS plug time! About the RIMS DE&I Strategy page, RISKWORLD 2023, and in-person workshops in Atlanta before RISKWORLD.
[17:10] Justin revisits his interview with Josh Linkner, highlighting why live events are so critical, with the demand for human connection in this era of remote and hybrid work.
[19:18] About Jennifer\u2019s career at Novartis, Penn State University, and Wakefern Food Corp. and her move from one to the other. Jennifer tells about being a change agent.
[20:36] Jennifer\u2019s interest in company culture and the risk toolkit in different industries.
[21:16] How Jennifer does a deep dive when she takes on a new role and finds where she will bring the biggest value with the biggest impact.
[22:57] How Penn State and other Universities are like cities. The risk profile is extremely diverse and you are thrown into it, even in a pandemic.
[24:54] How risk management has a line-of-sight view around an organization and connects the dots to see the enterprise risk.
[26:09] About the evolution of risk management education. It\u2019s being highlighted more and more as a necessary skill set. About the RIMS Rising Risk Professionals group.
[27:52] What resources the Spencer Educational Foundation provides for students.
[29:22] An example of a risk management insurance major graduating to a career.
[30:41] What Jennifer is excited about with running RISKWORLD 2023, post-COVID-19!
[33:11] Has Jennifer ever hosted a big event like RISKWORLD? She\u2019s looking forward to using a transparent prompter!
[34:55] About the great keynote speakers for RISKWORLD, including Danica Patrick!
[35:38] Justin thanks Jennifer for being on RIMScast and tells of the links in the show notes, and how to sponsor a RIMScast episode! Justin describes other offers.
\xa0
Mentioned in this Episode:
RISKWORLD 2023 \u2014 April 30\u2012May 3 in Atlanta, Georgia! Public registration is open!
Riskworld: In-Person Workshops April 29-\u201230 | Save 30% on pre-conference workshops when you register to attend RISKWORLD!
\u201cJennifer Santiago Named RIMS 2023 President\u201d (Press release)
RIMS Diversity Equity & Inclusion page
Contribute to Risk Management Magazine.
SpencerEd.org | Learn more and donate today.
Upcoming Webinars:
\u201cThe Evolution of ESG\u201d | Sponsored by Zurich | March 9, 2023
\u201cCyber Solutions: Parametric Protection of the Digital Supply Chain\u201d | Sponsored by Parametrix | March 30, 2023
\u201cForced Labor and Supply Chains\u201d | Sponsored by Sayari Analytics | April 13, 2023
See the full calendar of RIMS Virtual Workshops
Related RIMScast Episodes:
\u201cRiskworld Keynote Johnny C. Taylor, Jr., SHRM President and CEO\u201d (2023)
\u201cInnovation and Improvisation with RISKWORLD Keynote Josh Linkner\u201d (2023)
\u201cDiversity as a Successful Business Division with Rodney Johnson\u201d
Sponsored RIMScast Episodes:
\u201cUsing M&A Insurance: The How and Why\u201d | Sponsored by Prudent Insurance Brokers Ltd. (NEW!)
\u201cZurich\u2019s Construction Sustainability Outlook for 2023\u201d
\u201cAon\u2019s 2022 Atlantic Hurricane Season Overview\u201d
\u201cESG Through the Risk Lens\u201d | Sponsored by Riskonnect
\u201cA Look at the Cyber Insurance Market\u201d | Sponsored by AXA XL
\u201cHow to Reduce Lithium-Ion Battery Fire Risks\u201d | Sponsored by T\xdcV S\xdcD
\u201cManaging Global Geopolitical Risk in 2022 and Beyond\u201d | Sponsored by AXA XL
\u201cKeeping Subcontractors Safe Through Partner Elevation\u201d | Sponsored by Highwire
\u201cESG: A Responsibility and a Growing Megatrend\u201d | Sponsored by Prudent Insurance Brokers Ltd.
\u201cPrioritizing People: Focusing on Your Team to Deliver Exceptional Quality and Service to Your Clients\u201d | Sponsored by Gallagher Bassett
\u201cBermuda Opportunities in 2022 with BDA Chair Stephen Weinstein\u201d | Sponsored by Bermuda Business Development Agency
\u201cSyncR: A Tool to Enhance Your Risk Quality & Insurance Strategy\u201d | Sponsored by Prudent Insurance Brokers Ltd.
\u201cRIMScast: Navigating the Risk Landscape in 2022\u201d | Sponsored by AXA XL
\u201cRIMScast: Prioritizing People: Expertise and Innovation\u201d | Sponsored by Gallagher Bassett
\u201cRIMScast: Risk Findings for the Industrial & Manufacturing Industry\u201d | Sponsored by Aon
\u201cRIMScast: Establishing the Right Assurance to Request From Business Partners\u201d | Sponsored by HITRUST
\u201cRIMScast: Aon\u2019s 2021 Retail Industry Overview\u201d | Sponsored by Aon
\u201cRIMScast: A Legacy of Resilience\u201d | Sponsored by J.B. Boda Group
\u201cThe Golden Era of Insurance\u201d | Sponsored by The Hartford
\u201cInsurance Investigation Trends Happening Now\u201d | Sponsored by Travelers
\u201cWhat Could a CRO Do for Your Business?\u201d | Sponsored by Riskonnect
\u201cHard Reality: A Look at Rising Rates in Property & Excess Casualty\u201d | Sponsored by AXA XL
\u201cProperty Valuation Deep Dive\u201d | Sponsored by T\xdcV S\xdcD
\u201cProperty Loss Control Engineering\u201d | Sponsored by Prudent Insurance Brokers
RIMS Events, Education, and Services:
RIMS Events App Apple | Google Play
NEW FOR MEMBERS! RIMS Mobile App
Dan Kugler Risk Manager on Campus Grant
Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information.
RIMS Publications, Content, and Links:
RIMS Membership \u2014 Whether you are a new member or need to transition, be a part of the global risk management community!
RIMS Advisory Services \u2014 Ask a Peer
RIMS-Certified Risk Management Professional (RIMS-CRMP)
RIMS-CRMP Stories \u2014 New interview featuring LA RIMS President Scott Ritto!
Spencer Educational Foundation
\xa0
Want to Learn More?
Keep up with the podcast on RIMS.org and listen on iTunes.
Have a question or suggestion? Email: Content@rims.org.
\xa0
Join the Conversation!
Follow @RIMSorg on Facebook, Twitter, and LinkedIn.
\xa0
Follow up with Our Guest:
Jennifer Santiago on LinkedIn
RIMS Leadership Corner with RIMS 2023 President Jennifer Santiago
\xa0
Tweetables (For Social Media Use):
\xa0
\u201c[Being in the RIMS community] is truly like a virtuous cycle of giving and receiving.\u201d \u2014 Jennifer Santiago
\xa0
\u201cWe need diverse perspectives from people; different backgrounds, knowledge, and experience to be effective and successful. \u2026 The industry has been extremely homogeneous for decades.\u201d \u2014 Jennifer Santiago
\xa0
\u201cI think women bring all the same and more skills to the table as men do so there should really be no longer a one-size-fits-all stereotype of any gender, race, ethnicity, male, woman, and everything. \u2026 Women make excellent leaders.\u201d \u2014 Jennifer Santiago
\xa0
\u201cI\u2019m definitely a change agent and I haven\u2019t met a challenge that I didn\u2019t like. And that\u2019s just me as a person, so not everyone has the appetite for that. \u2026 I\u2019m comfortable being out of my comfort zone.\u201d \u2014 Jennifer Santiago
\xa0
\u201cRISKWORLD is the premier event for all things risk management and for anyone in risk, \u2026 [or] you want to get in it, it\u2019s a very inclusive, open environment for risk people. \u2026 I look forward to it every year.\u201d \u2014 Jennifer Santiago