Me-conomy - Retail Ramble From Essential Retail - Episode 30

Published: Jan. 23, 2017, 10:32 p.m.

Essential Retail sits down with Nicola Millard, head of customer insight and futures at BT, to discuss shopper behaviour and the psychology behind their use of various retail technologies available today. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin