#25 From customers to community: How a niche brand built loyalty

Published: Oct. 23, 2017, 7 a.m.

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CEO Bobby Farahi\\u2019s NSFW rebelliousness shines through when he talks about Dolls Kill, the alternative fashion brand he co-founded with his wife, former DJ Shoddy Lynn. The cult-brand has fans so loyal that they camped out for the company\\u2019s first store opening. Farahi shares three strategies that worked for the brand when it comes to developing customer loyalty, and at our request, kept the conversation G-rated.

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