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This episode is sponsored by AutoLeap. AutoLeap is a cloud-based all-in-one automotive invoice software that helps you supercharge your mechanic shop. Their customers have experienced:

30% increase in revenue by improving transparency and trust

50% reduction in time spent researching and ordering parts

10% increase in profit margins through robust reporting

Click here to learn more about AutoLeap and schedule a demo:

AutoLeap Link: http://bit.ly/3GRgO88

In this podcast episode, Coach Chris Cotton from Autofix Auto Shop Coaching interviews Craig O\'Neill from Autoflow, formerly known as Autotext.me, about the company\'s name change and their personal experiences.

They discuss their favorite superheroes, morning routines, and reading habits. Craig talks about his job at Autoflow and how the company is helping auto repair shops streamline their operations and increase profits. They also discuss the challenges technicians face in digital vehicle inspections and the lack of universal language in the automotive industry. Autoflow\'s reporting and marketing systems are highlighted as key tools in helping auto shops maximize their productivity and efficiency.

Introduction [00:00:03] Coach Chris introduces the podcast and thanks AutoLeap for their support.

Autoflow name change [00:01:21] Coach Chris and Craig O\'Neill discuss the name change from Autotext.me to Autoflow and share their experiences with the company.

Autoflow merch [00:02:03] Coach Chris and Craig O\'Neill talk about the first-ever Autoflow business card and the company\'s pens.

Childhood memories [00:02:25] Coach Chris asks Craig O\'Neill about his favorite superhero growing up and what he wanted to be when he grew up.

Reading habits [00:04:25] Coach Chris asks Craig O\'Neill about his favorite way to unwind and what book he is currently reading.

Morning routine [00:05:29] Coach Chris asks Craig O\'Neill about his morning routine and what he does first thing in the morning.

Craig O\'Neill\'s job at Autoflow [00:06:58] Craig O\'Neill talks about his job at Autoflow and why the company changed its name from Autotext.me.

AutoFlow\'s focus and brand transition [00:07:22] AutoFlow\'s communication platform for auto repair shops, workflow efficiency, and digital vehicle inspections. The reason for the brand transition from Autotechme.

VP of Training at AutoFlow [00:09:29] Craig O\'Neill\'s role as VP of Training at AutoFlow, the importance of client success, and the challenges of introducing new technology to busy auto repair shops.

Opportunities in the auto industry [00:12:20] The limitless opportunities in the auto industry, the need to attract talent, and the misconception that it\'s a dead-end industry.

Dealership model [00:15:09] Discussion on the dealership model and its flaws, including the focus on selling new cars and the need for a middleman between the manufacturer and the client.

Industry goals [00:19:08] Craig O\'Neill\'s goals for the industry, including the need to value knowledge and expertise, and the importance of separating the customer from their vehicle during assessments.

Digital Vehicle Inspections [00:22:48] The challenges of introducing digital vehicle inspections and how to value technicians\' time and knowledge.

Transitioning from Free to Profitable Inspections [00:23:56] How Autoflow empowers shops to turn inspections into a part of their profit center and the importance of sharing knowledge.

Industry\'s Bad Self-Image [00:25:08] The negative self-image of the auto repair industry and how it affected pricing strategies and customer relationships.

Struggles of Independent Auto Repair Shops [00:26:24] The lack of technological advancement and coaching in the industry, leading to the closure of many independent auto repair...'