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\\n\\nMeg Lewis,\\xa0BJ\\u2019s Automotive Diagnostic Center, Belfast, ME, NAPA Auto Care Technician of the Year 2022.\\n\\nWatch Full Video\\n\\nCarm and Meg discuss the shop\'s transition to a four-day workweek to promote work-life balance, the challenges of finding and retaining skilled technicians. Meg shares her experience as a female technician. They also discuss the need to change the perception of the automotive industry and attract more women. The episode concludes with a discussion on succession planning and the shop\'s community involvement\\n

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• The decision to move to a four-day workweek (00:03:14)\\nMeg discusses the idea of transitioning to a four-day workweek and the process of deciding which day to take off.
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• The role of a diagnostician as a technology specialist (00:07:55)\\nCarm suggests renaming the role of a diagnostician to a technology specialist, highlighting the importance of technology in automotive diagnostics.
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• The collaboration between a technology specialist and a mechanical specialist (00:08:48)\\nCarm and Meg discuss the complementary roles of a technology specialist and a mechanical specialist in automotive repair and the importance of their collaboration.
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• Challenges with staffing during COVID-19 (00:10:02)\\nThe impact of COVID-19 on staffing, including layoffs, struggles to find new technicians, and the use of apprenticeship programs.
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• The decision to pursue automotive technology (00:17:36)\\nMeg discusses her early interest in working with cars and her decision to pursue automotive technology in high school and college.
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• The importance of attracting more women to the automotive industry (00:18:09)\\nCarm suggests changing the perception of the industry and highlights the unique traits that women can bring to the workplace.
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• Overcoming physical challenges as a female technician (00:19:31)\\nMeg talks about how she adapts and finds creative solutions to overcome physical challenges in her work as a female technician.
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• Importance of communication in internal succession (00:27:14)\\nThe significance of regular and effective communication between the owner and the successor in a business\'s internal succession process.
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