Episode 64: Create Customer Experiences that Matter with Joan Smith, Managing Director and Global Solutions Lead at Protiviti Digital
Drawing upon her passion to solve problems and overcome challenges, as well as her diverse background that spans media, entertainment, technology, marketing, and consulting, Joan Smith, Managing Director and Global Solutions Lead at Protiviti Digital, shares the future of customer experience, the role of AI, and how companies can improve their communications for a better-connected future.