Episode 4:"Growing Digital Adoption by Embracing Existing Customer Behavior" with Chris Johnson, CEO of Inlet

Published: Nov. 27, 2018, 3:21 p.m.

Companies want their customers to visit their website and download their apps, but research shows that many consumers desire a centralized location to receive and manage their digital communications \xe2\u20ac\u201c much like a mailbox consolidates their print communications. Matt Swain talks with Chris Johnson, CEO at Inlet, about the latest in digital delivery and how both businesses and consumers are benefitting.