Episode 1: Making Every Communication Count with Jeff Musgrove, Communications Fanatic
With "Reimagining Communications\u201d in mind, Matt Swain sat down with Jeff Musgrove, Senior Vice President of Broadridge, to get the inside scoop on Broadridge\u2019s acquisition of the North American customer communications business of DST Systems in 2016; the most powerful customer touchpoint; how to balance digital adoption goals with customer preferences; and how brands can make every communication count and prepare for what\u2019s next.