The Power of Human-Centered Design
In Steve's first business he created an elaborate strategic plan, yet looking back, he realized that there was one major thing missing from this plan--the customer. In this episode of ReEnergize, Steve discusses how to create a human-centered strategy to drive meaningful value. Like Steve's original business, many organizations can become too company-focused, trying to beat the competition. But winning companies don't focus on competition; rather, they focus on creating value for their customers, enhancing customer and employee experience. Take on Steve's challenge and learn how placing the human perspective at the center of your strategy and goals can drive resiliency, innovation, and renewal.
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