Ep 557: The Complexity of Talent Acquisition

Published: Oct. 7, 2023, 10:48 p.m.

b"When discussing talent market challenges and recruiting technology trends, we often refer to talent acquisition as a homogeneous activity with common challenges and processes. However, many organisations have highly complex hiring operations that deal with challenges that can be as unique as the employers themselves.\\n\\nMy guest this week is Lisa Scales, Talent Acquisition Director at Royal Mail. As well as being one of the UK's largest employers, Royal Mail also hire 18,000 seasonal workers every Christmas. We discuss everything from supply chain management to sophisticated recruitment marketing and social mobility. Lisa gives us a fascinating insight into a highly complex hiring strategy.\\xa0\\n\\nIn the interview, we discuss:\\n\\nThe recruiting challenges at Royal Mail\\n\\nScaling up\\n\\nOutsourcing and driving results via third parties\\n\\nAppealing to a younger generation of workers\\n\\nPurpose-driven work\\n\\nUsing recruitment marketing to shift perceptions\\n\\nSocial mobility and reflecting your customer communities\\n\\nRecruiting 18,000 seasonal workers\\n\\nAgile management of a contingent workforce\\n\\nThe role of technology\\n\\nRobotic Process Automation\\n\\nWhat does the future look like for talent acquisition\\n\\n\\nListen to this podcast on Apple Podcasts"