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Beth Carroll from Prosperio Group uses compensation to motivate and engage employees.

\\u201cIt\\u2019s the central reason we even have an economy and yet compensation is taboo to talk about.\\u201d

\\u2013 Beth Carroll

What you\\u2019ll learn about in this episode:

• The growing trend in driver pay that makes compensation confusing for drivers
• Why some companies are using hourly pay to help cover detention, delay, and breakdown for drivers
• How communicating new pay structures takes incredibly effective change management
• Allowing drivers extra time to vent their frustrations: an important first step in communicating with them
• One successful strategy in getting drivers to understand new compensation plans: the \\u201cphased communication\\u201d approach
• The #1 worst way to communicate changes to compensation plans to drivers
• How to use a \\u201cchallenge team\\u201d to communicate controversial changes to drivers
• Why companies use merit-based pay because they want more pay to go to top drivers to retain them
• How technology and being able to track drivers helps compensate and retain good drivers
• The importance of having everyone on a cross-functional teamwork through problems
• Multiple methods for communicating new pay structure with drivers
• An example of a trucking company that put raises in the hands of the drivers
• Why if there\\u2019s a \\u201cno drivers beyond this point\\u201d sign, there may be a bigger problem than compensation
• A book recommendation on intrinsic motivation:\\xa0Drive: The Surprising Truth About What Motivates Us\\xa0by Daniel Pink