The power of couching

Published: Nov. 27, 2019, midnight

Sometimes it isn’t what you say, but how you say it. Couching is learning to ask what you need to ask without coming off offensively. The last thing we want to do, is intimidate our customers. Want special invitation only access to more podcasts from Tom? Join our mailing list! https://mailchi.mp/7895a0317152/thapodcast