Why Swapping Roles for One Day Swapped Perspectives Forever

Published: Sept. 29, 2020, 9 p.m.

Katy McGrath & Bryan Czajkowski, two leaders of large teams within the same organization, participated in what was supposed to be a fun social experiment. They swapped roles for two business days and truly felt what it was like to walk in the shoes of the other person. The results were far deeper than they had imagined, and their ah-ha was worth sharing.