RHR 165: Steel Backbone, Soft Heart: How Heart-Centered Leadership Changes the Way You Live, Love & Lead with Cheryl DeSantis
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Picture this: You're a leader with a strategic mindset, but what if that's not enough? What if true leadership requires a human touch? This is exactly what we explore with our esteemed guest, Cheryl DeSantis, author of "Steel Backbone, Soft Heart: How Heart-Centered Leadership Changes the Way You Live, Love, and Lead." Cheryl's insights from her vast experience in strategic chief people roles challenge us to reconsider the way we lead and interact with our teams.
You'll be intrigued as we unravel the perfect blend of hard and soft skills that makes up effective leadership. We dive into the pushback Cheryl faced during her leadership transition and how empathy and compassion can serve as powerful tools to understand employees and customers alike. We also take a fascinating detour into the realm of curiosity, understanding its critical role in developing leadership skills while fostering an atmosphere of trust, respect, and vulnerability.
This episode culminates with Cheryl's transformative journey of vulnerability in leadership. Imagine going from being the least vulnerable person to opening up, letting your guard down. It's a compelling narrative that highlights the importance of empathy in creating a work culture that inspires team members to go above and beyond. So, join us, as Cheryl helps us tap into the potential of heart-centered leadership, reminding us that the power to change the way we live, love, and lead lies within us all.
- Cheryl DeSantis's book: "Steel Backbone, Soft Heart: How Heart-Centered Leadership Changes the Way You Live, Love & Lead"
- Purpose of the book:
- Debunking the myth that effective leaders must be detached and unfeeling
- Emphasizing the importance of valuing and championing the person first
- Differentiating factors of the book:
- Dispelling the misconception that leading with heart makes leaders appear "soft"
- Focusing on putting people first, aligning with the current narrative in working culture
- Addressing the Great Resignation and the Great Reshuffling - the need for appreciation and purpose in work
- Exploring strategies for retaining team members and fostering loyalty
- Encouraging leaders to be courageously vulnerable and build authentic relationships
https://www.cheryldesantis.com/
We provide insights into the skills needed to increase employee performance.
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