Real Estate Exposed The week concluding 28 November 2021

Published: Nov. 26, 2021, 3:04 a.m.

In a follow-up series to the wildly popular What\u2019s Making Headlines, hosts Phil Tarrant and Tom Panos discuss the hard-hitting topics relevant to real estate that others might shy away from.

Phil and Tom chat all about the buyer experience with Momentum Media director Alex Whitlock. Alex shares his own recent negative experience, kicking off a must-listen discussion about best practices for agents who are handling buyer offers.

The trio talk about transparency and managing vendor/buyer expectations and chat through strategies to keep all potential parties to a transaction happy \u2013 even when people miss out.

They also look at the negative flow-on effects bad buyer experiences can have on an agent\u2019s brand and why agents can\u2019t discount the impact of unsuccessful buyers on their future business.

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