280: Why Your Customers Hate You and How to Fix It

Published: Aug. 20, 2019, 5:01 a.m.

When it comes to seeking out authors to consider for the show, one of the first things I look at to gauge my own interest is their book’s title. So, when I was introduced to the book being featured on today’s episode, needless to say, it immediately got my attention. It’s called Nincompoopery: Why Your Customers […]

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