Ep. 107 Dan Gingiss is an author, speaker, and expert of customer experience who built his personal brand while still working full time in executive positions.
b"Dan's 20 year career has consistently focused on delighting customers, spanning multiple disciplines including customer experience, marketing, social media, and customer service. He has held leadership positions at three Fortune 300 companies \\u2013 Discover, Humana, and McDonald\\u2019s.
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\\nHe is an international keynote speaker who believes that a remarkable customer experience can be your best marketing.
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\\nDan is the author of the book, Winning at Social Customer Care: How Top Brands Create Engaging Experiences on Social Media, a host of the Experience This! Show podcast, and a regular contributor to Forbes. Brand24 recently named him one of the \\u201cTop 100 Digital Marketers 2019\\u201d."