The Trait that Causes Salespeople to Fail

Published: Nov. 8, 2011, noon

When it comes to sales success, attitude is everything. But as you achieve success, you have to be careful not to let arrogance creep in, for it will ultimately be your undoing, says Harvey Mackay, author of The Mackay MBA of Selling in the Real World and Swim with the Sharks without Being Eaten Alive. Listen as Mackay discusses how arrogance can cause salespeople to fail, the need to humanize the sales process, and how social media has become the new mega center for sales.