The Most Powerful Form of Advertising
The most powerful form of advertising isn't pay-per-click campaigns or ads on popular social networks. It is word of mouth. It's having clients and employees—all employees—acting as ambassadors who communicate wherever possible the benefits of your service. It means having a "conversation company," says Steven Van Belleghem, author of The Conversation Company. Listen as Van Belleghem discusses how being conversation company improves word of mouth and how to transform your firm into a conversation company.