How Techno-speak and Jargon Impede Business Development
IT professionals, lawyers, accountants, salespeople—they all have their own language and jargon. While it's fine to speak that language among the same types of people, doing so with people outside your group—and even to potential buyers—can impede business development efforts. In this interview, Babette Ten Hanken, author of Do You Mean Business?, explains why techno-speak creates communication barriers and how to tear down those barriers and improve business development.