#29 RadEO with Ryan Bacher the MD of NetFlorist

Published: Sept. 16, 2019, 5 a.m.

b'In this episode of RadEO, Ross talks to Ryan Bacher, MD of NetFlorist. They talk e-commerce in 1999 versus 2019 and the hiccups in learning a new industry. Ryan shares how he has kept partnerships alive for 12 years and his tips in making crucial brand decisions when expanding your company.\\n\\nSubscribe on iTunes (https://itunes.apple.com/us/podcast/radeo/id1250841955) or Spotify (https://open.spotify.com/show/5FhWL8wjR13nuU1gI7dUkY)\\n\\nMore about NetFlorist\\u2019s MD, Ryan Bacher - \\n\\nRyan studied and completed a Bachelor of Arts and Law Degree at Wits in 1994. He then went to work for the Club Med Group in the Caribbean. Following Club Med, he returned to SA where he worked in the Internet industry for 2 years and thereafter, co-founded NetFlorist. As Managing Director, Ryan is responsible for all day-to-day operations and strategy of the company. He sits on the board of the South African chapter of the Entrepreneurs Organization. NetFlorist started life in 1999 as one of SA\\u2019s 1st and has become the largest floral and gifting service in South Africa (on and offline). It has 5 warehouses and 200 franchises and delivers same day, country-wide. NetFlorist is recognized as one of SA\\u2019s leading ecommerce companies and has won many awards over the last 10 years in the ecommerce and floral space.\\n\\nNetFlorist - www.netflorist.co.za\\n\\nShow notes -\\n00.54 - Ryan\\u2019s back story\\n04.05 - How was it like setting NetFlorist up?\\n08.15 - The hiccups in learning a whole new industry\\n16.00 - Personalisation in the products\\n20.20 - Pulling the plug on side-line projects\\n24.56 - Is NetFlorist an internet company or a retailer?\\n27.38 - Understanding the customers\\n29.45 - Producing flowers\\n33.15 - Keeping a partnership alive for 12 years\\n37.05 - Coming up with NetFlorist brand\\n41.47 - Cross-selling and expanding the brand\\n45.30 - Ryan Gibs Course\\n\\n\\u2013 RadEO is a podcast for Entrepreneurs by Entrepreneurs. It is hosted by Ross Drakes and Rich Mulholland and produced by the Entrepreneurs Organisation in South Africa. Tune in every 2 weeks to hear conversations with business owners who will share their experiences and stories of what they have learnt building their business and what drives them to keep going.\\nIf you have a business and want more information on EO, get in touch or visit our website eonetwork.org'