Summary of "12" by Rodd Wagner and James K. Harter, PhD | Free Audiobook
Learn why happy workers make a stronger company.
Wouldn’t it be great if your employees were pumped up about coming to work? That might sound like a manager’s fantasy, but 12 (2006) posits that it’s a very achievable goal. An amalgamation of a wide variety of Gallup poll results, 12 is an anthology of best practices that lays out clear-cut steps for cultivating employee satisfaction. Put simply, 12 is a manager’s data-driven best friend.
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