Credit Unions Can Leverage ‘Built-In’ Trust to Craft Digital Road Maps

Published: Dec. 22, 2021, 8:19 p.m.

The competitive landscape is heating up for credit unions, but Tiffany Doty, senior VP of client relationships at CO-OP Financial Services, tells PYMNTS that leveraging members’ trust and data analytics are key to crafting competitive digital road maps that will serve members through the pandemic and beyond.