Building Banking Apps That Are A Consumer’s Valet, Analyst And Advocate
Replacing a card for most customers is a long, fiction-filled hassel. But, Bharghavan Vaduvur, CEO at Ondot told Karen Webster, increasingly it doesn’t have to be - as FI are migrating toward digital tools that cut a lot of the pain from the process. It’s a striking example, he noted, on how giving customers digital controls and windows into the process can power engagement and push revenue.