Managing Expectations From the Start

Published: June 9, 2019, 10 a.m.

043: MANAGING EXPECTATIONS FROM THE START

WITH CLAIRE JEFFORD

On the podcast today is Claire Jefford.  Claire began her award winning Interior Decorating firm in 2011 & quickly grew her business, boasting the highest reviewed design professional in the Greater Toronto area with 100 Houzz reviews. In 2017, Claire started a second business as a Business Coach.

With a background in Human Resources, Claire is passionate about having organized processes, marketing & she also loves creating videos. Audiences love Claire for her authentic personality, her helpful, straight up advice & cheeky sense of humor.

 TOPICS MENTIONED:

  • Setting Expectations
  • Planning
  • Budgeting
  • Delegation

THOUGHTS FROM CLAIRE:

  • You create your own “luck” because you work hard.
  • I am not a big fan of “Fake it until you make it.”
  • Consider what you don’t like doing in your business and find a way to delegate it.
  • Do things the right way from the start.
  • Have the conversation about money upfront. That will give you a good indication on some things.
  • Make it a point to sit down to review the letter of agreement and expectations with your client.
  • Look back at previous experiences to identify red flags.
  • Explain your processes and how you work.
  • Be authentic. Provide value. Be consistent.
  • Consider using video to bring brand awareness to your company.

SOCIALS:

  • Website: www.clairejefford.com
  • Facebook: Claire Jefford Consulting
  • Instagram: @clairejefford
  • Youtube: Claire Jefford

REFERENCES AND RESOURCES: