Relationship Building to Advance Your Practice (III)
Dr. Jean-Venable "Kelly" Goode from the Virginia Commonwealth University (VCU) talks about relationship building in the community setting. Dr. Goode is Past-President of the American Pharmacists Association (APhA) and helped develop several innovative community-based pharmacy practices during her career. She serves as the residency program director for the highly regarded VCU Community-based Residency Program. Key Lessons: understand the needs first, make time to meet providers in their space, consider practice model changes, and always follow through.