EP011: Top Concierge Functional Medicine Practice with Susan Wilder
Susan Wilder is the CEO and Founder of Lifescape Premier, one of the top concierge functional medicine services in the world. Susan shares how she transitioned from traditional to functional medicine; she gives away fundamental advice for a successful practice which came directly from her experience and struggles in the field. Susan lays out in simple terms the essential elements to grow a functional medicine practice, from hiring staff to the selection of patients. Enjoy this insightful talk and take these pearls of knowledge straight into your practice.
Key takeaways:
[1:49] Susan Wilder career briefing.
[4:50] Susan’s experience at the beginning of functional medicine.
[7:10] The mission is transforming people’s health.
[9:52] What made Susan’s practice flourish is being value-centered.
[12:53] Over-delivering is the easiest in the service industry.
[14:10] We treat the patient as we would treat our family.
[16:15] Selectiveness with patients is crucial when protecting your staff.
[19:30] Biggest learning opportunity: Know your limitation.
[22:19] How to build the right team.
[27:55] Simplificate!
[29:43] Know your core values, keep it simple, and surround yourself with smarter people every day.
Mentioned in this episode: