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b'In this episode of the Peak Performance Selling podcast, Jordan talks to Amy Volas, the founder and CEO of recruitment firm Avenue Talent Partners. Amy shares her incredible insight into leadership, developing a strong work ethic, and genuinely caring about people. Amy also talks about the importance of self-awareness and self-realization, and why it\\u2019s critical for leaders to understand that business starts and stops with people, not the bottom line. \\n\\nHIGHLIGHTS\\n\\nGet to the root of the pain point to address it\\nAll good leaders have playbooks\\nHow to bounce back from a tough time \\nCheck your ego and don\'t try to be a hero \\nAlways do things with integrity\\nIt all starts and stops with people\\nBuilding communities in today\'s digital world \\n\\nQUOTES\\n \\nAmy: "The thing about playbooks, I might have one, you might have one, in my mind they are iterative. They\'re not read, rinse and repeat because everybody\'s business is different. And the best leaders I know, they\'re always learning and tweaking as they go." \\n\\nAmy: "Even when it\'s hard, even when I want to crawl under a rock and not come back out, I own it. I try to do it with integrity, and I try to be as honest as I can be."\\n\\nAmy: "I don\'t care what market we\'re in. If it\'s an up market, if it\'s down market, if it\'s a bull or a bear, I don\'t care. You still have to have people to do your business. When it\'s good, when it\'s bad, you have to. And the last time, I checked, you don\'t have a business without a customer because the customer writes the check. And guess who drives that? A little thing called sales." \\n\\nAmy: "We all want to be seen, we all want to be heard, we all want to be understood. And I\'ve added two more things to that: we all want to be valued and validated."\\n\\n\\nYou can connect with Amy and her work in the links below:\\nLinkedIn: https://www.linkedin.com/in/amyvolas/\\nWebsite (Business): https://avenuetalentpartners.com/\\nWebsite (Thursday Night Sales): https://thursdaynightsales.com/\\nTwitter: https://twitter.com/AvenueTP\\n\\nIf you\\u2019re listening to the Peak Performance Selling Podcast, please subscribe, share, and send us your feedback.\\n\\nLinkedIn - https://www.linkedin.com/in/jordanbenjamin/\\nWebsite - http://mycoreos.com/\\nPodcast - https://www.mycoreos.com/podcast\\nEmail - Jordan@MyCoreOS.com\\nTwitter - https://twitter.com/jbenj09'