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1.Know Your Audience 2.Social Media IS Customer Service 3.Leverage Your Strengths, Outsource Your Weaknesses 4.Don’t Have An Agency, Just To Have An Agency 5.Execution is Everything 6.Move With Trends 7.Stop Trying to Reach Everyone 8.Content is STILL King 9.“Because that’s the way it has been done” Will Put You Out of Business 10.PR is NOT Marketing Watch this Episode on YouTube: https://youtu.be/x837vGihZhs Website: www.briancristiano.com BOLD Worldwide: www.boldworldwide.com Twitter: https://twitter.com/brian_cristiano