Episode 21: How to master emotional intelligence, with Russ Sorrells.
Russ Sorrells helps people that want to help themselves - make a plan for their lives - so they can lead a high impact - high performance life. \xa0
\nSecret -- timesaving technique\nIdentify six priorities. Send those priorities to everyone in the organization. Then identify five organizational priorities and make sure your six daily priorities align. ONWARD!
\nDaily habit that contributes to success\nRuss enjoys meditation, moderate exercise, and writing in his journal every morning.
\nCould have ruined your business -- but now -- \xa0an invaluable learning experience\nRuss received a large order, but the product they delivered underperformed -- and Russ tells the whole story here.
\nMost critical skill you think business owners need to master to be successful\n\u201cA business owner has to be able to adapt and have a certain level of flexibility.\u201d
\nMost influential lesson learned from a mentor\n\u201cReading about emotional intelligence was an invaluable lesson about interfacing with my customers.\u201d \xa0
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\nFinal Round -- \u201cBreaking Down the Recipe for Success\u201d\n\xa0
\nWhat systems would you go back and put into place sooner?\n\u201cI would have put a system in place to make our marketing efforts more efficient.\u201d
\nWhat one strategy or \u201crecipe\u201d would compound into big wins for business owners?\n90% of the owner's responsibility is focusing on the sales process.
\nHow to exceed expectations and add the most value?\nAn individual who understands sales strategy, refines the sales process, and masters the materials given to them.
\nWhat strategy would you recommend new business owners focus on to best ensure success?\n- \n
- Identify an end goal \n
- Outwork the competition \n