Episode 120: Prescription before diagnosis is malpractice, with Dr. Tony Alessandra.

Published: Nov. 30, 2015, 9 a.m.

Dr. Tony Alessandra helps companies turn prospects into promoters. His focus is on how to create instant rapport with prospects, employees & vendors; how to convert prospects and customers into business apostles who will preach the gospel about your company and products; and how to out-market, out-sell and out-service the competition. Tony is CEO of Assessments 24x7, a company that offers a variety of online assessments, including the widely used DISC profile, the Hartman HVP, Motivators assessment, and several 360\xba effectiveness assessments. He is also a prolific author of 30 books translated into over 50 foreign language editions and is featured in over 100 audio/video programs and films.

\nSecret \u2013 timesaving technique\n

Tony goes through the progression of the "four D's" -- drop, designate, delegate, do -- use these four steps to save yourself time. ONWARD!

\nDaily habit that contributes to success\n

Focus on what is most important \u2013 Tony puts on his blinders and works on one task to completion.

\nCould have ruined your business \u2013 but now \u2013 an invaluable learning experience\n

Tony's divorce had a big impact on his business \u2013 and Tony tells the whole story here.

\nMost critical skill you think business owners need to master to be successful\n

"Hire, onboard, motivate, and engage good employees."

\nMost influential lesson learned from a mentor\n

"You need to let yourself come out on stage \u2013 stop trying to be someone else." \xa0

\nFinal Round \u2013 \u201cBreaking Down the Recipe for Success\u201d\nWhat systems would you go back and put into place sooner?\n

I wish I had a system for marketing, sales, and service and one for employee selection and engagement.

\nWhat one strategy or \u201crecipe\u201d would compound into big wins for business owners?\n

Try to focus more on your current customers vs. trying to find new customers.

\nHow to exceed expectations and add the most value?\n

An individual would have great people skills, be proactive, and be a creative thinker.

\nWhat strategy would you recommend new business owners focus on to best ensure success?\n
    \n
  1. Make sure you can develop or improve a product or service that has a uniqueness that customers value
  2. \n
  3. Make sure you have the right team behind you \u2013 you need employees that can deliver
  4. \n
\nHow best to connect with Tony:\n\n

\xa0 You can also find us here: ----- OnwardNation.com -----