The Art of Client Retention. Ep. 5

Published: Nov. 18, 2019, 6 a.m.

b'Client retention is both an art and a science. It\\u2019s about keeping clients happy and delivering, but there\\u2019s another piece that isn\\u2019t quite as tangible. On this episode of One Step Beyond, we get to the heart of Client Retention with Michael Mendillo, President at FirstService Residential East and Robert Francis, President & CEO Planned [...]Read More...'