Rick McCutcheon: How Does CRM Benefit Your Business? Its In The Data

Published: Aug. 23, 2019, 2:48 p.m.

b'Rick McCutcheon, CEO and founder of Full Contact Selling, is an expert on social selling, and is one of only 85 Microsoft Dynamic MVPs in the area of customer engagement.\\nWe discuss how AI and automation in CRM can benefit SMBs. And talk about how Microsoft Dynamics 365, CRM and other pieces of the Microsoft puzzle are coming together to create an integrated productivity/engagement platform.'