Mona Abou-Sayed of Mitel: Covid-19 Led Companies to Have More Empathy for Remote Workers
b'Covid-19 forced a lot of folks who were used to going into an office every day to work from home. And, while many of those folks will eventually go back into an office to work, a significant number of them won\\u2019t. And even those that do go back will return to a completely different environment and workplace experience than they left. So what does that mean for small business going forward as we try to survive during the pandemic and position ourselves for success once the crisis is behind us?\\n\\nThat was the topic of a LinkedIn Live conversation I had earlier this week with friend and small business analyst Laurie McCabe, and Mona Abou-Sayed, VP of Collaboration & Applications for Mitel; a global market leader in business communications. The discussion touched on a number ways the pandemic is fundamentally changing people, and how those behavioral changes is/will change business operations and customer engagement.'