Michael Wu of PROS: Even though we have big data, there's never enough data
b'When it comes to AI and machine learning and big data, there\\u2019s really no person I like learning from and talking with than Dr. Michael Wu, recognized industry expert and Chief AI Strategist for PROS, a provider of SaaS solutions optimizing shopping and selling experiences. And recently I had a great livestream conversation with him and my CRM Playaz co-host Paul Greenberg where we took a deep dive into where we are with AI and how it is helping companies make it through the last 18 months. \\n\\nBelow is an edited transcript of a portion of our conversation that touches on the role of ethics and inclusivity as more business interactions and transactions go digital \\u2013 providing AI with the data it craves to predict and recommend things back to us.'