Leyla Seka of Desk.com: Millennials Would Rather Have a Root Canal Than Call Customer Support

Published: July 25, 2015, 12:41 a.m.

b'Brent Leary talks to Leyla Seka, SVP and GM of Desk.com, a division of Salesforce.com. Seka talks about how businesses large and small are focusing increasingly on customer service as a way to build the bond between customers and brands.'