Jeanne Bliss: Delivering Great Customer Experiences Starts with Showing Them Respect
b'Oracle recently conducted a study of 1,100 US consumers, and last week released a report of the findings called \\u201cOne Size Doesn\\u2019t Fit All.\\u201d The report was done in partnership with and features analysis by Jeanne Bliss, a leading customer experience thought leader, author and founder of CustomerBLISS.'