Girish Mathrubootham of Freshworks: We went public to be the first SaaS IPO from India
b'I first met Girish \\u201cG\\u201d Mathrubootham, founder and CEO of customer engagement platform Freshworks, nearly a nine years ago at CRM Magazine\\u2019s annual industry event Evolution. Soon after I had him on as a guest of this series to discuss why he thought it was important for CEOs to regularly spend some time taking customer support calls, in order to stay in touch with their needs. At the time the company had only been around for a couple of years and was definitely a small business with not that many employees.\\n\\nThe last time I spoke with G was before the pandemic at Freshwork\\u2019s user conference, Refresh. But a lot has happened for the company since then, including having thousands of employees and being publicly listed on NASDAQ just last fall. So I was very happy to have an opportunity to have a LinkedIn Live conversation recently to get his thoughts on how things have changed for him and the company now that they\\u2019ve been public for over six months.'