The Mayo Clinic Approach to Leadership

Published: Nov. 7, 2022, 10 a.m.

b'Dr. Richard Winters is an emergency physician and director of leadership development at the Mayo Clinic. In addition to working with leaders internally at Mayo, Dr. Winters delivers programs that help healthcare leaders worldwide. We discussed all of this and more this week on the On Brand podcast.\\n\\nAbout Dr. Richard Winters\\nDr. Richard Winters is an emergency physician at the Mayo Clinic. As director of leadership development for the Mayo Clinic Care Network, Dr. Winters delivers programs that train leaders at all levels of healthcare organizations worldwide. As an executive coach, Dr. Winters provides coaching for Mayo Clinic leaders. Winters graduated from the Mayo Clinic Alix School of Medicine in 1994 and returned to Mayo Clinic in 2015.\\nPreviously, Winters served as managing partner of a democratic physician group, department chair of an emergency department, president of an 800-physician medical staff, and CEO/founder of a startup managed care organization that struggled to survive amidst the complex relationships among hospital, physician, patient, competitors, and insurance providers. He lives in Rochester, Minnesota, with his family.\\nEpisode Highlights\\nSo, you worked in healthcare during the past few years \\u2026 I believe \\u201cGah!\\u201d was how I phrased my less-than-eloquent opening query about working in emergency medicine during COVID-19. \\u201cHealthcare has always been a place of volatility and uncertainty,\\u201d Dr. Winters explained.\\nHelping the helpers. As a leadership coach at Mayo, Dr. Winters\\u2019s work could be described in connection to the Mister Rogers quote about \\u201clooking for the helpers.\\u201d He\\u2019s charged with helping the helpers, \\u201cEnsuring that each level has the resources they need.\\u201d\\n\\u201cLeadership is culture,\\u201d Dr. Winters detailed. \\u201cIt\\u2019s not just the placards and screensavers. You have to walk the talk.\\u201d For the Mayo Clinic, this goes all the way back to the founders and continues today at every level.\\nWhat brand has made Dr. Winters smile recently? \\u201cSong Tea from San Francisco,\\u201d is a brand that Richard loves as it makes him feel connected to the world.\\nTo learn more, go to his website and connect with him on LinkedIn.\\nAs We Wrap \\u2026\\n\\n\\nListen and subscribe\\xa0at\\xa0Apple Podcasts,\\xa0Spotify,\\xa0Amazon/Audible,\\xa0Google Play,\\xa0Stitcher,\\xa0TuneIn,\\xa0iHeart,\\xa0YouTube, and\\xa0RSS.\\n\\n\\nRate and review the show\\u2014If you like what you\\u2019re hearing, be sure to head over to\\xa0Apple Podcasts\\xa0and click the 5-star button to rate the show. And, if you have a few extra seconds, write a couple of sentences and submit a review to help others find the show.\\n\\n\\nDid you hear something you liked on this episode or another?\\xa0Do you have a question you\\u2019d like our guests to answer? Let me know on Twitter using the hashtag #OnBrandPodcast and you may just hear your thoughts here on the show.\\n\\n\\nOn Brand is a part of the\\xa0Marketing Podcast Network.\\n\\n\\nUntil next week, I\\u2019ll see you on the Internet!\\nLearn more about your ad choices. Visit megaphone.fm/adchoices'