Fixing the Root Cause of Business Problems

Published: April 1, 2022, noon

b"

Summary
\\nOn this episode of Where There\\u2019s a Will, There\\u2019s a Way, host Will Crist sits down with Wendy O\\u2019Donovan Phillips, Founder and CEO of Big Buzz Inc. Wendy founded the marketing agency 15 years ago as a one-woman team, and she\\u2019s grown her business substantially in the time since. Today, she and her team are working on plans to franchise the agency, and they will have ten franchised locations by 2032. Throughout the episode, Will and Wendy discuss Big Buzz\\u2019s big plans, trusting your team, and several other core principles of EOS.\\xa0
\\n
Shownotes
\\n(0:59) Introducing Wendy O\\u2019Donovan Phillips and Big Buzz
\\n(4:15) Integrating EOS into Your Business Plan
\\n(9:35) Challenging Your Business and Taking Risks
\\n(16:39) Making Long-term Goals Attainable
\\n(19:31) Trusting Your Team
\\n(28:09) Big Buzz\\u2019s 10-Year Plan
\\n(32:15) EOS Impacts EVERYONE in Your Business
\\n(43:12) Employees Want to Work for EOS Implemented Businesses
\\n(45:14) Closing Thoughts
\\n
Links
\\nWill Crist
\\nEOS\\xa0
\\nWendy O'Donovan Phillips
\\nBig Buzz Inc.\\xa0\\xa0
\\n
Quotes
\\n\\u201cI find that the best working relationships, whether it\\u2019s with a team member or a client\\u2014any professional relationship\\u2014the best ones are where we\\u2019re open and willing and honest and vulnerable.\\u201d (7:55) - Wendy O\\u2019Donovan Phillips
\\n\\xa0
\\n\\u201cI think one of the most helpful things to me throughout [implementing EOS is] I now see so much more clearly what terrific ideas there are on the team that aren\\u2019t my ideas.\\u201d (19:31) - Wendy O\\u2019Donovan Phillips
\\n\\xa0
\\n\\u201cWhat I have learned is that the more infrastructure, the more of the right people, the more revenue and profit that we gain, the more fun it is, the more financially free we all are, and the more opportunity there is for everyone. And so my vision for this is to create a ripple effect.\\u201d (39:24) - Wendy O\\u2019Donovan Phillips
\\nContact Will Crist
"