BROADCASTS.com

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I handed over thousands of dollars to a major US corporation over a period of four years. One would think that we had built up a respectful mutually beneficial relationship: You scratch my back (provide the service) and I\'ll scratch yours (contribute to your bottom line).

One would think. But one would be wrong. When circumstances beyond my control meant that I had to end the relationship, they showed me just how much they valued our relationship. They sent me a final bill... wait for it... for $0.28. In the mail. (Current USA postage rates are at or near $0.60. Excluding cost of paper and envelope. Go figure.)

I plan never to do business with them again. Obviously, their "our customers matter to us" was a fake promise. But whose fault was it, really?