CX Talks: M&A. An acquired taste...
b'On this episode, Tom is joined by Matt Austin in discussing the effects of M&A on customer experience namely the areas board members tend not to consider when going through the merger or acquisition process. \\n\\nFollow Clarasys on your favourite social media channel for information and to ask questions, alternatively email\\xa0podcast@clarasys.com!\\n\\nEpisode article link:\\nhttps://www.cmswire.com/customer-experience/how-to-handle-customer-experience-during-a-merger-or-acquisition/'