CX Talks: A killer user experience

Published: Dec. 11, 2019, 11:53 a.m.

b"This weeks episode is a discussion framed around user experience in the healthcare industry. Tom Carpenter is joined by Lawrence Alfred where they talk about designing solutions keeping in mind all those impacted by the solution, not just the users.\\n\\nWe thank Dr Gyles Morrison for his article 'Bad Healthcare UX is Killing People' which invoked a series of discussions around the topic of user experience and people experience. \\n\\nFollow Clarasys on your favourite social media channel for information and to ask questions, alternatively email podcast@clarasys.com!\\n\\nEpisode article link:\\nhttps://medium.com/@drgylesmorrison/bad-healthcare-ux-is-still-killing-people-be3270f281b3"