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Neil Wilkins takes us through techniques and tips for handling crisis, in both personal and professional life.  

Neil discusses - Redundancy  - Bereavement\\u2028 - Running out of cashflow\\u2028 - Disasters at work - Customer complaints  

He shares his top tips, including: \\u201cTake care of the practicalities\\u201d \\u201cAffirm the smallest of accomplishments in pursuit of the mission\\u201d \\u201cReframe the crisis into an opportunity not a threat\\u201d \\u201cDeep breath, stay calm, work from the full picture\\u201d \\u201cApologise and mean it\\u201d

For more content like this, visit Neil Wilkins Online