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Chris Burns is head of audio and digital for BBC England, and is responsible for the majority of their local radio stations across the country. Starting as a late-night phone-in presenter for Radio Trent, her career has included stints editing shows on Radio 4 such as Woman\\u2019s Hour, Any Questions and Start the Week, and she is now tasked with reinventing the medium for the next generation. In this in-depth interview, Chris walks through a career dedicated to radio, having developed a love for it as a child, argues that \\u201crepeats shouldn\\u2019t be a dirty word\\u201d as they give people a chance to revisit much-loved programmes, and explains how new technology is driving a deeper \\u201cemotional connection\\u201d with listeners.