Hess Meats shifted its operational strategy when the pandemic hit

Published: Aug. 21, 2020, 3:17 p.m.

b'

This week MEAT+POULTRY recorded one of the stories from the August edition of the magazine. Listen to the Small Business Matters feature.

\\n

For most small meat processors who have ventured into off-premises catering, the COVID-19 pandemic hit like a ton of bricks. Cancellations were massive and unceasing across the industry.

\\n

For Hess Meats Inc., a 105-year-old country meat shop in Willow Street, Pa., catering had become the main sail that powered their small family business. Then in mid-March, the ship seemed to have fallen off the edge of the Earth when large gatherings were prohibited.

\\n

Third-generation operator Lloyd Hess bought out his brother Paul\\u2019s share of the business in 2016, and last year turned over 51% of the ownership to his own son, Eric.

\\n

\\u201cWe were just getting into our booking peak for catering for weddings and I got 19 cancellations in one day,\\u201d Lloyd said. \\u201cWe do about 75 weddings a year and many were able to be rescheduled for later in the year or even into next year, but it almost brought us to our knees.

\\n\\n--- \\n\\nSend in a voice message: https://podcasters.spotify.com/pod/show/meatpoultry-podcast/message'