What are the keys to ensuring your team is on the same page? What conflicts can arise without this structure and connection in place? In this episode, MDRT members share how they benefit from a staff that runs on clarity, process and positivity.\n\nYou\u2019ll hear from:\nCarla Brown, FPFS\nMatthew Richard Duffy, LUTCF, FSS\n\nEpisode breakdown:\n\n0:26\u2014Learning how staff members like to be communicated with\n1:23\u2014Establishing systems so everyone knows what to expect\n2:12\u2014When team members aren\u2019t on the same page about communication\n4:03\u2014Defining consistency and unity to avoid surprises or tension\n6:01\u2014Spotting red flags for a candidate that could be a poor fit with the team\n\nListen to the monthly series, MDRT Presents: @mdrtpresents